Academic Operations
7 Open Roles
English Faculty
Ludhiana/Jagraon
You would be responsible for
assisting in delivery / delivery of language programmes in classroom
regular interface with students to enhance effectiveness of delivery
student assessment & feedback
content development/ enhancement for English Language Programmes
Skills we require
good command over English language
effective communication & presentation skills
understanding of effective teaching methodology
ability to handle student query
situation handling skills
Centre Manager
Ludhiana/Jagraon
You would be responsible for
end to end management of the centre
implementation of measures to enhance footfall/ query & conversion thereof thru the team of counsellors
ensuring student results through faculty
implementation & ensuring adherence to organisation's academic delivery processes effective team management
coordination with academic counsellors , faculty , R&D team as and when required
Skills we require
a front line leader with effective communication & interpersonal skills
passion for education/training industry
ability to take up responsibilities hand on
Network Manager / Cluster- Head
Ludhiana
You would be responsible for
student results through faculty
growth in student intake through centre coordinators
ensuring adherence and compliance to organization's systems and processes at all the centres in your cluster
execution of academic and non- academic activities in centres and colleges/schools in the vicinity
general administration/ management
Skills we require
passion for and thorough understanding of academic delivery & centre management processes
excellent interpersonal & communication skills
high energy levels with good organisational and time-management skills
ability to take up responsibilities hand on
Sr. Manager / DGM - Network Operations
Ludhiana
You would be responsible for
rendering complete operational support to the network
ensuring compliance to company policies and procedures at the partner end
ensuring effective training to various stake holders within the complete network
effective interface with partners to ensure the profitability of the ventures
grievance handling & providing resolution to the same within stipulated time
managing / Interface with Network Support Forum team to drive customer satisfaction , partner satisfaction & compliance
Skills we require
thorough understanding of functioning of network operations
excellent understanding of academic as well as administrative processes of a training centre
ability to arrive at the solutions based on analysis of feedback/queries recd. from time to time
ability to handle & drive the team to achieve high customer satisfaction
ability to take up responsibilities hand on
You would be responsible for
student results through faculty & academics team
growth in student intake through Network Managers / Cluster- Heads
ensuring adherence and compliance to organization's systems and processes at the level of all the clusters
execution of academic and non- academic activities in centres and colleges/schools in the vicinity of all the centres through network managers/ cluster heads
general administration/ management
Skills we require
passion for and thorough understanding of academic delivery & cluster management processes
excellent interpersonal & communication skills
high energy levels with good organisational and time-management skills
ability to take up responsibilities hand on
Head of Centre Operations
Ludhiana
You would be responsible for
overall management of all centres run by company, partners and franchisees under Co. brand
design and plan for monthly, quarterly and annual operating plans covering quality control, student impact metrics & business delivery
leverage technology to automate functions and drive impact across the entire value chain
manage day to day operations including resource management, controlling budgets, resolving operating bottlenecks
Skills we require
be able to work in a start-up / young company environment
have strong execution discipline and time and productivity management skills
have 15+ years of experience in relevant roles (preferred experience in education, BFSI and Retail Chains)
be very upto date on technology tools that can multiply productivity including CRM, ERP, Audit and more
enjoy managing large teams and driving operating and business impact through the centres and teams
Exclusively for BetterThink Alumni
Ludhiana
You would be responsible for
assisting in delivery / delivery of language programmes in classroom
regular interface with students to enhance effectiveness of delivery
student assessment & feedback
content development/ enhancement for English Language Programmes
Skills we require
good command over English language
effective communication & presentation skills
understanding of effective teaching methodology
ability to handle student query
situation handling skills
